Privacy Policy

1. Who We Are

Studio [26] is a yoga and movement studio located at: 26 Kew Road, Richmond, London, TW9 3EB

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, book classes or memberships, attend the studio, or otherwise get in touch with us. We are the "data controller" of your personal data for the purposes of UK GDPR and the Data Protection Act 2018.

Legal entity name: Celestial Gold
Company registration number:
08195697
Contact email: hi@studio26.london
Data protection contact: hi@studio26.london

2. What Information We Collect

We collect the following categories of personal data: Identity and contact details: name, email address, phone number, date of birth (if provided at sign-up)

Account and booking data: class bookings, membership type, attendance history, cancellations, held via our booking platform (Momence)

Payment information: processed securely by our third-party payment provider; we do not store full card details ourselves.

Health and wellbeing information: where you voluntarily share it (e.g. injuries, pregnancy, conditions relevant to safe participation) so our teachers can support you safely. This is "special category data" under UK GDPR and is handled with additional care (see Section 6)

Communications: emails, messages or forms you send us.

Website usage data: pages visited, device/browser type, and similar data collected via cookies and analytics tools (see Section 8)

4. Our Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases depending on the activity:

Contract: to provide the services you've booked (classes, memberships)
Consent: for marketing communications and non-essential cookies
Legitimate interests: for basic website analytics and improving our services, balanced against your rights
Legal obligation: for financial and tax record-keeping
Explicit consent: for any health/special category data you choose to share with us

3. How We Use Your Information

We use your data to:

• Process and manage class bookings, memberships and payments
Communicate essential information (schedule changes, studio closures, booking confirmations)
• Provide a safe class experience, including flagging relevant health information to teaching staff where you've shared it
• Respond to enquiries and provide customer support
• Send marketing communications — only where you've opted in, and you can unsubscribe at any time
• Understand how visitors use our website, to improve it
• Meet our legal and regulatory obligations (e.g. accounting records)

5. Who We Share Your Data With

We do not sell your personal data. We share data only with trusted third parties who help us run the studio, including: Momence (our booking and membership platform), Stripe, Website analytics and advertising tools, where cookies are accepted (see Section 8), Professional advisors (accountants, legal counsel) where necessary, Regulators or authorities, where required by law.
All third parties are required to handle your data securely and only for the purposes we've instructed.

6. Health Information

Where you choose to tell us about injuries, medical conditions, or pregnancy, we use this solely to help our teachers guide you safely through class. This information:

Is shared only with relevant teaching staff, not used for any other purpose, is retained only as long as relevant to your ongoing participation, is provided entirely at your discretion — you're never required to disclose it, though we'd encourage it for your safety.

7. Data Retention

We keep personal data only as long as necessary for the purpose it was collected, including to meet legal, accounting, or regulatory requirements. As a general guide:

Active membership/booking data: for the duration of your relationship with us, plus a limited period afterward
Financial records: as required by UK tax law (typically 6 years)
Marketing consent records: until you withdraw consent.

8. Cookies

Our website uses cookies and similar technologies to: Keep the site functioning correctly (essential cookies), Understand how visitors use the site (analytics cookies), Support marketing and advertising, where enabled (e.g. Meta Pixel, Google Ads).

You can manage or withdraw cookie consent at any time via the cookie banner on our website, or through your browser settings. Non-essential cookies are only set with your consent, in line with UK PECR requirements.

9. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Correct inaccurate data
Request deletion of your data ("right to be forgotten"), subject to legal exceptions
Restrict or object to certain processing
Data portability, where applicableWithdraw consent at any time (for marketing or optional data sharing). Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data hasn't been handled properly

To exercise any of these rights, contact us at hi@studio26.london.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on our website, with the "last updated" date shown at the top.

11. Contact Us

If you have any questions about this policy or how we handle your data:
Studio [26]
26 Kew Road, Richmond, London, TW9 3EB
Email: hi@studio26.london